Terms & Conditions

These Terms and Conditions apply to all people using a hire bike provided by Glaven Bike Hire. Completion of a booking / reservation acknowledges acceptance of these Terms and Conditions by the participant.

Please bring a credit or debit card and and your driving license or passport along on the day. We will place a temporary hold (pre auth) to the value of £150 per bike on your card which shall be released to you upon the safe return of the bike/s as per the terms and conditions below.

Hire Terms and Conditions

  1. The hirer is fully responsible for their action whilst using the hire bike. Glaven Bike Hire do not accept responsibility for the actions of the participant nor the consequences of such actions.
  2. Each rider is responsible for providing their own insurance protection while using a hire bike. Any accident or injury caused by the rider’s actions will be the full responsibility of said rider.
  3. Each participant will be fully responsible for any fees or costs incurred or arising from an accident either involving or caused by the rider.
  4. Each rider, upon agreeing terms and conditions, agrees that they are physically and mentally capable of riding the hire bike. Please let us know in advance if you have not ridden a bike in the last 5 years or more.
  5. The booking must be completed by a person aged 18 years or over. Evidence of age may be requested.
  6. Riders under the age of 16 must be accompanied by an adult.
  7. It is strongly recommended that all persons hiring from us wear a cycle helmet at all times. Glaven Bike Hire reserve the right to refuse hire bike use to anyone with inappropriate equipment or clothing. Glaven Bike Hire is not responsible for damage to clothing and/or personal items.
  8. The rider agrees to return the bike to the hire bike staff. Failure to return the bike will result in Glaven Bike Hire recovering the full retail value of the bike from the rider.
  9. The rider is responsible for any negligent damage caused to the bike. The cost of any damage caused (over and above standard wear and tear) will be recovered from the rider, including but not limited to, skidded tyres and buckled wheels.
  10. Photo ID and a valid credit/debit card must be provided before the hire bike(s) will be released to the participant. Only nationally recognised forms of ID will be accepted i.e. Photo driving license and passport.
  11. We will endeavour to provide the bike(s) which you have booked, but we reserve the right to substitute your booked bikes for a bike(s) of the same value.
  12. Age restrictions apply for bikes and/or extras

a. Child seat – 12 months - always ensure two adults are on hand to steady the bike when placing and removing the child from the seat,  do not rely on the propstand.

b. Buggy – 18 months

c. Electric bike - 14 years


Hire code of conduct

  • Keep your children in sight.
  • The RSPCA advises that dog walking is strictly forbidden when cycling.
  • Helmets are advised when cycling.
  • Follow the Countryside and Highway Codes and consider other road users.

Please bring your photo id and valid credit/debit card on the day.